We are issuing an urgent warning regarding a recent increase of fraudulent phone calls targeting our customers. These calls are being made by individuals impersonating representatives from ‘Summerland Bank’ or ‘Summerland Credit Union’.
How to protect yourself
- Do not share your One Time Password (OTP): Summerland Bank will never ask you to share your OTP over the phone.
- Verify the caller: If you receive a suspicious call, hang up and contact us directly using the phone number on our official website.
- Report suspicious activity: If you believe you have been targeted by these fraudsters, please report it to us immediately on 1300 728 728.
- If you’re unsure, hang up and call us back on 1300 728 728.
Act with caution
We urge all our customers to remain vigilant and cautious. Your security is our top priority, and we are working diligently to aid any affected customers.
Thank you for your attention and cooperation.
