Monday 10 March: 5.30pm
We are pleased to advise that all our Branches will re-open tomorrow Tuesday 11 March. For customers experiencing financial difficulty, please find out more on how you can access these services here.
Monday 10 March 2025: 8.00am
Lismore, Nimbin and Kingscliff branches will be closed today and Kyogle will finish early at 3pm for the safety of both our customers and team.
Friday 7 March: 12.30pm
While we continue to experience the impact of Tropical Cyclone Alfred we want you to know that help is available for our affected customers.
Our support options include loan and credit card payment deferrals, and access to term deposits prior to maturity. Terms, conditions and eligibility criteria do apply.
To find out more about the options and support available please go to https://www.summerland.com.au/help-and-support/financial-hardship/
Thursday 6 March 2025: 7.30am
Due to increased winds and heavy rainfall overnight we have made the decision to close all Summerland branches throughout the network for the safety of both our staff and customers. Please be advised that all our other banking services are available. Stay safe and informed.
Wednesday 5 March 2025: 6.30pm
Due to the approaching Cyclone Alfred, we regret to inform you that our Nimbin, Kingscliff, The Pines, Bangalow and Ballina branches will be closed on Thursday, March 6th, and Friday, March 7th. This decision has been made to ensure the safety of our staff and customers.
Branch Closures
- Kingscliff Branch: Closed on Thursday, March 6th, and Friday, March 7th.
- Ballina Branch: Closed on Thursday, March 6th, and Friday, March 7th.
- Nimbin Branch: Closed on Thursday, March 6th, and Friday, March 7th.
- The Pines: Closed on Thursday, March 6th, and Friday, March 7th.
- Bangalow Branch: Closed on Thursday, March 6th, and Friday, March 7th.
ATM Availability
Summerland customers can access all Summerland ATMs as well as a wide network of ATMs in Australia direct-charge free. This makes it easy to access your cash wherever you are in Australia. Please check the screen before proceeding with your transaction to avoid paying ATM fees. If you find the ATM you are using is still charging a fee, consider cancelling your transaction and finding an alternative. You’ll find ATMs all around Australia in places you are most likely to want cash, including shopping centres and other convenient locations.
Please stay informed about our branch hours and ATM availability by visiting our website or contacting our customer service team on 1300 728 728 as we will provide regular updates as the situation evolves.
We apologise for any inconvenience this may cause and appreciate your understanding during this time.
Your safety is our top priority. Thank you for your cooperation and stay safe.
John Williams
CEO
