Want to learn more about scams?
Our trusted external resources offer valuable and reliable information to grow your understanding of scams. Check out the details below.
Remember, the key to staying safe is staying informed. If you have any specific concerns or need to talk to someone you can trust, don’t hesitate to reach out to our customer support team using the details below.
- Contact us on 1300 728 728 during business hours or 0467 953 309 (8am - 6pm weekends & public holidays) and report your situation.
- You can report your card as lost or stolen 24/7 in our App, through Internet Banking, or by phoning 1300 728 728.
- Don't delay - as the quicker you let us know, the faster we can help protect you.
Trusted sources for scam information.
Scamwatch is an Australian government website managed by the Australian Competition and Consumer Commission (ACCC). It provides information about recognising, avoiding, and reporting scams.
The Australian Competition and Consumer Commission (ACCC) website offers detailed information and resources to protect consumer rights and promote fair business practices. The site includes guides to avoid scams, resolve disputes, and understand consumer guarantees. It also features information on identifying and preventing scams.
The Customer Owned Banking Association (COBA) website provides information on customer-owned banking in Australia, including credit unions, mutual banks, and building societies. It offers news, updates, and resources on industry developments and financial education, as well as providing information about scams for a secure banking experience.
The Australian Government’s cyber and scams website is a great resource for educating and protecting Australians online. It offers valuable information and resources on various scams and cybersecurity threats. The site provides details about common scams, along with tips on how to recognise and avoid them.
