Want to learn more about safety online?
Our trusted external resources offer valuable and reliable information to grow your understanding of scams. Check out the details below.
Remember, the key to staying safe is staying informed. If you have any specific concerns or need to talk to someone you can trust, don’t hesitate to reach out to our customer support team using the details below.
- Contact us on 1300 728 728 during business hours or 0467 953 309 (8am - 6pm weekends & public holidays) and report your situation.
- You can report your card as lost or stolen 24/7 in our App, through Internet Banking, or by phoning 1300 728 728.
- Don't delay - as the quicker you let us know, the faster we can help protect you.
Trusted sources for online safety tips.
Scamwatch is an Australian government website managed by the Australian Competition and Consumer Commission (ACCC). It provides information about recognising, avoiding, and reporting scams.
The Australian Competition and Consumer Commission (ACCC) website offers detailed information and resources to protect consumer rights and promote fair business practices. The site includes guides to avoid scams, resolve disputes, and understand consumer guarantees. It also features information on identifying and preventing scams.
The Customer Owned Banking Association (COBA) website provides information on customer-owned banking in Australia, including credit unions, mutual banks, and building societies. It offers news, updates, and resources on industry developments and financial education, as well as providing information about scams for a secure banking experience.
Australian Cyber Security Centre
The Australian Government’s cyber and scams website is a great resource for educating and protecting Australians online. It offers valuable information and resources on various scams and cybersecurity threats. The site provides details about common scams, along with tips on how to recognise and avoid them.
Be Connected – Australian Government
Be Connected is an Australian government initiative committed to building the confidence, digital skills and online safety of older Australians. Whether you want to pick up new skills or dive into a new topic, you can access their free learning resources online.
‘The Little Book of Scams’ is an essential resource provided by the Australian government, renowned internationally for its valuable insights. This guide is designed to help consumers and small businesses understand and guard against scams by covering:
- The most common scams to watch out for.
- The various ways scammers can contact you.
- The tools scammers use to trick you.
- The warning signs to be aware of.
- How to protect yourself from falling victim.
- Where to find help if you need it.
