The busy festive season is just around the corner so it is now an important time to check your online safety.
Below are a few tips on how to stay smart online over the festive season:
1. Cyber criminals love to wrap up their ‘gifts’ in legitimate looking emails. Don’t be fooled this Christmas, be on alert for scams:
Cybercriminals use seemingly legitimate emails to convince you to download malicious software (malware) on your system. Malware can lock up your computer and demand a ransom, steal your personal details and banking credentials, and manipulate and exploit your system over time. Common scams include fake email gift certificates, e-cards and parcel delivery notifications requesting confirmation of delivery addresses or payment to collect or hold a parcel.
2. Avoiding the crowds at busy shopping malls is just one of the reasons many of us prefer to shop online at Christmas time. Read our tips for shopping safely online this festive season:
Scammers can create fake retailer websites that look like legitimate online retail stores. They can use sophisticated designs like stolen logos, '.com.au' domain names and even stolen Australian Business Numbers.The big give away is that cybercriminals will typically ask you to pay by money order, pre-loaded payment card or wire transfer. Be warned: if you pay this way, it’s highly likely you’ll never see your money again or the item you just ‘bought’.
Be wary when buying products from online auction websites. Don’t deal with people who ask to negotiate or complete a transaction outside the website—no matter what the reason. Check seller reviews, typically shown by scores and comments, before closing any deal.
3. Have you thought about the security of your personal information before you head off on your holiday? Top 5 travelling tips to keep you cyber safe these holidays:
- Use public Wi-Fi safely. Public Wi-Fi in hotels, airports and even cafes can be a prime spot for phishing. It’s also best not to do banking or access sensitive accounts on a public network.
- Don’t over share on social media. Want thieves to know your house is empty or to know exactly where you are?
- Be on the look out for travel scams. Scams are common at this time of year and finding you’ve been duped is an awful Christmas present. Always research the offer and be wary of any travel ‘prizes’. Travel insurance scams are also common, so make sure you research the provider first.
- Password protect your devices. If you’re taking any devices on holiday, make sure they are password protected, preferably with two-factor authentication.
- Notify your bank of your travels. Inform your bank that you are travelling and keep an eye on your accounts for fraudulent transactions. The sooner you notice a fraudulent transaction and report it to your bank, the sooner they can stop the scammer and issue you a new card or account.
4. Don’t let the Christmas grinch ruin your holiday. If you do become the victim of an online scam, take these steps to limit the damage and protect yourself:
- Contact your bank or financial institution: if you’ve inadvertently sent money or personal banking details to a scammer while Christmas shopping, contact your financial institution immediately. They may be able to stop a money transfer or cheque, investigate a fraudulent credit card transaction or even close your account.
- Recover your identity: for free advice contact IDCARE – call 1300 432 273 or go to the ID Care website.
- Report to authorities: if you have been a victim of a cybercrime, report it to your local police by calling 131 444. We also encourage you to report:
- cybercrime to the Australian Cybercrime Online Reporting Network (ACORN)
- other scams to the Australian Competition and Consumer Commission’s Scamwatch.
- Run anti-virus software on all your devices: if you fear your computer or device has been hacked over the holiday period, run a full anti-virus check.
- Change your online passwords: if you suspect one of your online accounts has been compromised over Christmas, change your password immediately.
